The maritime industry relies on a wealth of information and knowledge to operate, maintain and repair vessel equipment. Gotrix is introducing a solution that uses a chatbot as the means for users and custodians of a vessel’s equipment to access any information they need to diagnose or troubleshoot failures. Gotrix’s solution collates and organises the mass of information from a range of sources, and runs on context recognition, natural language programming, machine learning and optimisation, and provides Just-in-Time information.